Shipping Policy
Shipping Policy
At Becy Shop, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.
Business days do not include weekends or public holidays.
2. Shipping and Delivery Times
Estimated delivery times depend on your shipping address, selected shipping method, and carrier.
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United States: 3–7 business days.
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International Orders: 7–15 business days, where international shipping is available.
These timeframes are estimates and are not guaranteed. Delivery may take longer due to customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.
3. Shipping Fees
Shipping fees are calculated at checkout based on your delivery address, order details, and available shipping methods.
Any applicable shipping promotions or free shipping offers will be displayed on our website or at checkout.
4. Order Tracking
Once your order has shipped, you may receive a shipping confirmation email containing your tracking number, when tracking is available.
Please allow time for the tracking information to update after the carrier receives your package.
5. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee address changes after an order has been processed or shipped.
Additional shipping fees may apply if a package must be reshipped because of incorrect information provided at checkout, where permitted by law.
6. Delayed or Lost Shipments
Although we work to ensure timely delivery, delays may occur due to circumstances beyond our control.
If your order has not arrived within the estimated delivery window, please contact us so we can help investigate the shipment.
If a package is confirmed lost, we will work with the shipping carrier to determine the appropriate next steps, subject to applicable law.
7. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number, a description of the damage, and clear photographs of the package and product.
Our team will review the information and assist you with an appropriate resolution.
8. International Shipping and Customs
International shipping is available only to eligible destinations shown at checkout.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by law, customers are responsible for applicable import charges.